Friday, November 22, 2019
Why Silicon Valley CEOs always think theyre the good guy
Why Silicon Valley CEOs always think theyre the good guyWhy Silicon Valley CEOs always think theyre the good guyA charismatic tech startup founder selling his product as a unicorn, or potential billion-dollar company. Male bossescrossing the lines with their female subordinates. Venture capitalists about to give millions in funding to a company on incomplete information. An intrepid jurnalist receiving a salacious tip about a founders misconduct.We could be discussing any number of Silicon Valley scandals in recent history, but in fact, thisis the fictional world of Startup, a newly released book written by BuzzFeed News journalist Doree Shafrir. The book is a so-real-it-hurts examination of the new Gilded Age of technology that we live in.If the book reads like a behind-the-scenes documentary of the tech startup industry - and it does - its because Shafrir interviewed around a dozenfounders and VCs off the record to get the hubris and charmin these founders just right.In Startup, this worldview manifests in regular-guy-turned-millionaire Mack McAllister, the CEO of a mindfulness appwho needs to close his next round of funding before his companyruns out of money. Despite these high geschftlicherbei umgang stakes, he cannot stop himself from contacting his former flame and current employee Isabel. When you believe youre making the world a better place, like McAllister does, anyoneyou want and anything in your way can be justified.I think that there are very few people who see themselves as bad actors, and that was something that I thought was important especially with Mack. He seems himself as a force for good. Genuinely, Shafrir said.On why startups keep getting themselves into troubleAlthough her book was written before Uber CEOs Travis Kalanicks ousting, the book is prescient about the career-ending, self-defeating impulsesbuilt into the DNA of both fictional and real tech CEOs.Shafrir wrote the book as sexual harassment allegations were coming to light in the startup industry. While Shafrir was writing her novel, Ellen Pao was taking her former employer to court on gender discrimination and retaliation claims and Whitney Wolfes screenshotted texts were being used in her sexual harassment lawsuit against Tinder.These lawsuits show a toxic pattern of workplace behavior that has keptrepeating itself into the present day.I think that you have this potent and sometimes-toxic combination of people with not a lot of experience and a lot of money and this idea that theyre kind of invincible combining. When peoples power goes unchecked, it can have disastrous consequences, Shafrir said. As we saw at Uber, Susan Fowler brought her allegations to HR and they didnt do anything about them. I think all of those things are potent at startups because startups are new, theyre growing so fast and these things are kind of afterthoughts.On how technology is changing the way we communicate at workThe biggest scandal in the novel happens over an intimate Snapchat message made public through a screenshot. Its a cautionary tale into howour modern workplace communications- those one-on-one messages and private group chats- can lullus into a false sense of security. As Shafrir noted, everything is on the record, everything is permanent, I think people forget that. Chat can feel informal, but its there, its saved, people can also screenshot it. Its not private.For better or worse, social media encourages professional and personal lines to blur so you can seeyour co-workersTwitter feeds and comment on their Instagram pages at work and at home.Most people I know do nothave private Twitter accounts, they combine personal and professional on social media in the same way that they do in real life. We know our co-workers much mora intimately than we did in the past, Shafrir said. Can you imagine Don Draper on Twitter? That was just not the way people engaged with their co-workers in the past. You left them at five o clock. Maybe once in a whil e you went to dinner with your partner and their partner, but it wasnt the same as it is now.On being the lone older employee in a sea of millennialsThe perks of startup culture are satirized by the employees who feel like outsiders in it. One of the books older protagonists, 36-year-old Sabrina Blum, feels alienated by younger co-workers at her startup asking her to go to pole dancing classes together.In a startup that demands more of her personal time and enforces her happiness, Blum makes biting critiques about the startup worldswork-play balance, comparing her workplaceto a Henry Ford company You were now supposed to feel like your work was your everything where you got your paycheck, yes, but also where you got fed and where you found your social circle. Everything had started bleeding into everything else.For some of the older characters in the book, this generational differencecauses them to actsnobby towards their younger peers.Shafrirs advice for real-life older employees a t startups is to choose open-mindedness over judgment I work in an office where Im probably tenyears older than a lot of myco-workers. I feel like I learn from them and I try not to place a value judgment on their experiences ortheir world views, and I think its important to keep that in mind, and to be open-minded. But its hard. I think those of us who came ofage in an era where people in their twenties were assistants or where theres a very specific path- especially in media- it can be confusing.On the future of startupsStartup documents the pressure points in an industry that has yet to wake up to the lived realities of the most vulnerable people in it. Its a time capsule of a world where executive power goesunchecked, too often at the expense of women. Will the bookstill feelrelevant ten years down the line?When asked, Shafrir said, I obviously think a lot of the technology will change and evolve. My utopian vision is that people will pick this up and be like, oh yeah, remember when sexual harassment was such a big deal in tech? because weve moved past it and weve figured it out. That would be my dream. If not, I hope that people pick it up and are like, this is a good representation of what it was like in 2016-2017 in New York City tech.
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